ray@linkcastings.com

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Customer Support

Mon - Fri: 9:00 - 17:30

Shanghai, China

Introduction of Our Services and Charges

For supporting different people’s needs in China importing castings business, we offered 4 plans to meet all your needs.

You can first start with Free Services to start sourcing products, then choose the Pro Plan that help you handle all things from manufacturing to shipping. If you have your suppliers but need us for quality inspection and shipping, choose Basic Plan.

If you have a high requirement for sourcing assessment, supplier screening, and full inspection, you can learn more about Extra Services.

Free Services

Free For all following services
  • Best pattern, casting and machining cost.
  • Consult on project cost, manufacturing solutions.
  • Customize product development schedule.
  • Receive pig iron and scrap steel market price weekly.

Pro Plan

5-10% By paying service fee, you can enjoy all the following services
  • Best pattern, casting and machining cost.
  • Consult on project cost, casting technique and manufacturing solutions.
  • Customize sample development schedule.
  • Follow up production every step keeping aline with clients.
  • Free product photography for eCommerce.
  • Free general quality inspection and 3.1 report.
  • Free warehouse 1 months.
  • Arrange FOB delivery.
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Basic Plan

5% By paying service fee, you can enjoy all the following services
  • Consult on project cost, casting technique and manufacturing solutions.
  • Customize sample development schedule.
  • Follow up production every step, and keep aline with clients.
  • Free general quality inspection and 3.1 report.
  • 8D report.
  • Free warehouse 1 month.
  • Arrange FOB delivery.

Extra Services

From $20 All these services will be quoted by each inquiry.
  • Travel to factory for inspection.
  • 1 by 1 inspection.
  • Hire labor in China.
  • Lifestyle photography.
  • Casting quality and technique training.
  • Supplier assessment.
  • Supplier screening.

Free Services (80% of clients start with this)

Want to import from China but don’t know how to start? Want to get a competitive price but don’t know which factory is reliable? Don’t worry; our Free Plan will help you out.

Firstly you need to submit an inquiry, telling us what products you want or how we can help you. Then we will assign you an engineer to provide you with the following services for free.

Product Sourcing, cost evaluation: Our engineer will help you search as many suppliers in China and get you the most competitive pattern, casting, and machining price according to your product requirements. He can also help you evaluate the total cost of the whole project.

Customize product development schedule: We help you customize the product development plan of different suppliers (which could be your suppliers), create an action plan, then track the timeline. 

Receive pig iron and scrap steel market price: We provide pig iron and scrap steel market prices weekly via email, helping you understand the Chinese casting market price timely.

Pro Plan (90% clients choose this, instead of Basic Plan)

After the Free Plan, you probably get competitive product prices from our suppliers. Then you can enjoy our Pro Plan that our engineer will handle all things from manufacturing to delivery. You can choose either purchasing from our suppliers or yours.

You can enjoy all the following services by paying a 5-10% service fee based on the product value of each order. (Pro Plan service rate is attached on the right of the page)

Follow up production every step: Sourcing suppliers for a product takes a few hours, but following up production will usually last 20-60 days. Our agent helps you coordinate with factories all the time to ensure products are manufactured according to your requirements, and keep aline with clients constantly. This is the best value of the Pro Plan because we help you save huge money, time, and workload.

Free Photography: We can offer 5 white background photos of each product for free, thus you can upload for E-commerce use directly. We help you save $100 by doing this when compared with asking a Fiverr freelancer to do it.

(Note: Lifestyle photography needs extra cost. 5 free photos are only for ordering at least $1,000 each product. For ordering $500~$1,000 for each product, only 3 photos are free. Extra white background photos charge $5 each)

General Quality Inspection And 3.1 Report: This inspection service is free for people who use our Pro or Basic Plan. We inspect 20-30% of the products randomly. If there are defective products found, your agent will help negotiate with suppliers to fix the problem on your behalf. Or we can also hire workers to repair defects in our warehouse before shipping out of China.

By charging a 5% service fee, we can do unlimited inspection times until the defect issue is solved. Comparably, if you hire 3rd party inspection companies by yourself, they usually charge $200-$300/person/day, and they can only report problems without helping you fix them. They typically inspect minimal numbers of products of each batch unless you hire more inspectors.

Free Warehouse: Our warehouse in China can be 1 month free of use. You can take the time to send more products to us, and we help you collect all products, and consolidate them into one shipment for your cost. We will charge a $10/CBM/month warehousing fee from the 2nd month.

Arrange FOB delivery: We help you ship products from China to your address in any country and handle all import & export processes. 

Pro Plan Service Rate

Orders of more than $30k: 5%
$25k–$30k: 5.5%
$20k–$25k: 6%
$15k–$20k: 6.5%
$10k–$15k: 7%
$7k–$10k: 7.5%
$5k–$7k: 8%
$3k–$5k: 8.5%
$2k–$3k: 9%
$1k–$2k: 10%
Less than $1k: $100

Basic Plan (If you have your suppliers but need QC and shipping)

If you have your product suppliers but need someone in China to help you inspect the quality and arrange to ship to your country, our Basic Plan works perfectly for you. By paying a 5% service fee (minimum charge $100), you can enjoy all the following services for free.

General Quality Inspection And 3.1 Report: We inspect 20-30% of the products randomly. If there are defective products found, your agent will help negotiate with suppliers to fix the problem on your behalf. Or we can also hire workers to repair defects in our warehouse before shipping out of China.

By charging a 5% service fee, we can do unlimited inspection times until the defect issue is solved. Comparably, if you hire 3rd party inspection companies by yourself, they usually charge $200-$300/person/day, and they can only report problems without helping you fix them. They typically inspect a very little number of products of each batch unless you hire more inspectors.

8D Report: We describe the problem, analyse to find the root causes, take corrective actions and verify the effectiveness.

Free Warehouse: Our warehouse in China can be 1 month free of use. You can take time to send more products to us, and we help you collect all products, and consolidate them into one shipment to save your cost. We will charge a $10/CBM/month warehousing fee from the 2nd month.

Arrange FOB delivery: We help you ship products from China to your address in any country and handle all import & export processes.

Extra Services (Quoted case by case)

Although the services of our Pro and Basic plan can meet most people’s needs, we can still offer many extra services to make your China importing experience more convenient. All the following additional services will be quoted case by case.

Travel to the factory for inspection: For general review included in the Pro and Basic plan, we inspect in our warehouse. If you want us to travel to the factory for inspection, you only need to pay the traveling cost. As this cost is quoted case by case, you can inquire about your agent for details. You probably get a big discount or even free.

1 by 1 product inspection:  Our workers can help you inspect every product according to your requirement, and we only charge $5/hour. Using this service, we help you reduce the defect rate to 0, which means you won’t get any bad reviews from customers. 

Any labor work: Our workers can help you do all of the labor ($9/hour) like grinding, reworking, and packing products.

Warehouse in China: After the free warehouse period, we will charge a $10/CBM/month warehouse fee. Our warehouse is located in Suzhou, around 200km away from Shanghai seaport.

 Supplier assessment: Our professional engineer will help you identify relevant foundries in China based on the process control system, test reports, ISO 9001, ISO 14001, and other factors. It’s more cost-effective and efficient than doing it by yourself. Learn more of our sourcing assessment solution.

Supplier screening: If supplier assessment is not enough, our qualified engineer  can help you do supplier screening on site,verify their business license, manufacturing process control, quality system, and company certificates to assess their status and risk level . Learn more of our supplier screening solution.